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Frequently Asked Questions

 

Access and location

+ What are the access points to the pontoon?

To access the Belem pontoon, 
Find us on foot at 84 quai de la Fosse
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Exit at the tram or bus stop "Chantier Naval" 
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Park your car at the Wilson car park or Gloriette car park
 
Find all the access points and information points on the map
 
 

Tickets

+ Where can I buy tickets for a cruise?

We have different points of sale:

  • online :   Book now
  • at the reception points of the Nantes Tourist Office
  • or on the boat when boarding (subject to availability)

 

Boat and navigation

+ What is the capacity of the boat?

The boat has a capacity of 75 passengers. 

Comfort and accessibility

+ Are there toilets on board?

The boat has only one toilet. 

+ Is the boat covered, closed?

The boat is completely closed. Many windows are present and can be opened during the cruise.
 

+ Is the boat accessible to strollers?

Yes, it is stroller accessible. Note that there are steps at the entrance to the boat.

+ Are dogs allowed on the boat?

Dogs, which are not dangerous for other passengers, are accepted free of charge on the boat, except for cruises with a meal on board.

+ Is the boat accessible to people with reduced mobility?

Steps are present at the entrance of the boat. Access can however be done with the help of the crew.